Frequent Asked Questions
Calculation of delivery costs, shipping abroad or means of payment, discover the answers to the most frequent asked questions!

In order to offer you a fair purchase price – including delivery – we need to know if the furniture or light you wish to buy will have to be delivered. This is why we ask you to fill in a form whose information will allow us to establish a quote with our transporters specialized in the transport of furniture and art objects.

Don’t worry, all the information you give us is confidential and will remain so!

Once the form has been filled in, we will quickly draw up a personalised delivery estimate for you.

To guarantee the integrity of the furniture and lighting we deliver, your purchases are carefully packed by us. Then our professional and specialized partners will take care of your purchase and deliver it, in consultation with you, to the address of your choice. If you are happy with the proposed price, a deposit will be requested to seal the deal.

Thank you for your purchase! We prepare your object. We take care of the packaging and shipping. As soon as your purchase is shipped, you will receive a tracking number so you can follow its progress to your delivery address.

Yes ! We regularly ship antiques and works of art abroad. When their size and weight allow it, we send them by parcel after having carefully packed them. If it is a more substantial object, simply fill in the form by clicking on “Request a delivery quote”. Once the form has been filled in, we will quickly draw up a personalised delivery quote for you. If you are happy with the proposed price, a deposit will be requested to seal the deal.

We draw your attention to the imposition of customs duties at certain borders, which are to be paid by the buyer.

Several secure payment methods are available to pay for your purchase: Paypal and credit card are the most common, but if you wish, you can also pay us by bank transfer and check. For the last two payment methods, please contact us.

 

If you wish, we offer payment solutions – from 300€ – in three installments without charge. If you choose this solution, you can pay by bank transfer or cheque and your purchase will be delivered or sent as soon as we receive your last payment.

 

Depending on the size and weight of the item, delivery rates may vary. Sometimes it is necessary to design special packaging to ensure the integrity of your item from our stores to your delivery address.

This is why we have staggered delivery rates according to destination (France, Europe, World). You can find the price of each item in its description under the photographs, at the bottom of the product sheet.

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